Privacy Policy

Last updated: February 12, 2026

1. Introduction

This Privacy Policy ("Policy") applies to the Bigshow mobile applications, a product of Lumora Creatives, including any related sites, apps, or online features (collectively referred to as the "Site/s or App/s").

This Policy describes how and when we collect, process, use, and share your information when you use our services/platforms, including our mobile applications (the "Services"). It should be read in conjunction with our Terms of Use, available on App/s.

The terms "Personal Information" and "Sensitive Personal Data or Information" shall have the meaning assigned under the Indian Information Technology Act, 2000.

2. What Information Do We Collect?

When you register or subscribe to our Services, we collect personal information you provide, such as your name, address, and email address.

When you browse or use our Services, we automatically collect certain technical data, including your IP address, browser type, operating system, SDK/API/JS code version, platform details, session times, app version, network state, device model, IMEI, MAC address, and language/location settings.

If you enable location services, we may collect and use your location to customize content and enforce licensing restrictions. We retain this data for no more than one year.

Note: We do not collect any Personal Information that directly identifies you unless you provide it voluntarily.

We may also collect non-personal identification information, including your device type and operating system version, for analytics and performance monitoring purposes.

3. Sensitive Personal Data and Information

We do not request or require Sensitive Personal Data or Information (such as passwords, financial information, etc.). If you provide such data voluntarily, it is entirely at your own risk, and we disclaim any liability.

Information available in the public domain is not considered Personal or Sensitive Personal Data and is not protected under this Policy.

We take identity theft and phishing seriously. We will never ask for credit card numbers, PINs, or passwords.

4. Consent

By providing your personal information for a transaction or account creation, you consent to our collecting and using it for that specific purpose only.

5. Disclosure

We may disclose your Personal Information if:

  • Required by law, or
  • You violate our Terms of Use.

6. Third-Party Services

We may share your information with third-party service providers to the extent necessary for them to perform services (e.g., payment processing). These third parties may have their own privacy policies. We recommend reviewing their policies for better understanding.

If you proceed with a transaction involving a third-party provider, your data may be subject to the laws of the jurisdictions where that provider operates.

Once you leave our site or are redirected to a third-party platform, this Privacy Policy no longer applies.

7. Limited Liability

We implement reasonable security safeguards to protect your Personal Information. However, no internet transmission is entirely secure. You accept the inherent risks of disclosing data online and agree that we are not liable for any breach beyond our reasonable control.

8. Links

Our Site may contain links that redirect you to other websites. We are not responsible for the privacy practices of those websites and encourage you to read their policies.

9. Security

We follow industry-standard practices to protect your Personal Information from unauthorized access, loss, misuse, or alteration.

10. Cookies

We use cookies to maintain user sessions. These cookies do not identify you personally on other websites.

11. Age of Consent

By using our Site or accessing 18+ content, you confirm that:

  • You are at least the age of majority in your state or province of residence, or
  • You are the age of majority and have given consent for any minor dependents to use the site.

12. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will take immediate effect upon being posted. In the event of a merger or acquisition, your data may be transferred to the new entity to ensure continued service.

13. Contact Us

Data Protection / Grievance Officer: Rohit Verma

  • Email:contactcreativeframestudios@gmail.com
  • Phone: +91 7710017614