Privacy Policy

1. Information We Collect

We collect information you provide during account creation, subscription, and support requests. This may include your name, email, phone number, and transaction details.

2. Usage Data

We may collect technical data such as IP address, browser type, device information, pages visited, and session activity to improve service quality and security.

3. How We Use Data

• To provide and maintain your account.
• To process subscriptions and payments.
• To prevent fraud and abuse.
• To send service and support communications.

4. Sharing of Data

We do not sell personal data. Information may be shared with trusted partners such as payment processors, hosting providers, and analytics vendors only for service operation.

5. Data Retention

We retain required data for legal, security, and accounting purposes, and only for as long as necessary to fulfill those purposes.

6. Your Rights

Depending on your location, you may request access, correction, or deletion of your personal information. To submit a request, contact us through Contact Us.

7. Policy Updates

We may revise this policy from time to time. Any updates are effective from the date shown at the top of this page.

Corporate information & contact details

Operating Entity
Company: Lumora Creatives

Support: contactcreativeframestudios@gmail.com
Privacy & Data Officer: contactcreativeframestudios@gmail.com

Grievance Officer
Name: Rohan Verma
Email: contactcreativeframestudios@gmail.com
Phone: +91 7000693362

Office Address
Building No./Flat No.: S-11, Unit No. 1171, 1172
Innov8 Solitaire Corporate Park
Road/Street: Solitaire Corporate Park
Nearby Landmark: Solitaire Corporate Park
Locality/Sub Locality: Solitaire Corporate Park
City/Town/Village: Mumbai
District: Mumbai Suburban
State: Maharashtra
PIN Code: 400093